Associate Information Management Officer job at UNHCR


Associate Information Management Officer job Post

Location:  Jobs in Uganda 2021 - 2022

Work Hours: Full-time, 08 hours per day

Salary: UGX

No. of vacancies: 01

Deadline: 06 July 2022

Hiring Organization: UNHCR

Job Details:

Associate Information Management Officer

This position is advertised open to internal and external applicants. Read additional information before applying. The category of this position is not open to Ugandan nationals. This position is open to all eligible applicants provided that requirements regarding professional experience, academic qualifications, language are fulfilled. Purpose and scope of assignment:
The Associate Information Management Officer is responsible for assisting in the production and dissemination of information on the population of concern, with a focus on child protection, gender-based violence and other related data and information. S/he is based in the Protection Unit of UNHCR Uganda and will work under the direct supervision of the Child Protection Officer with oversight of the Senior CP/ GBV Officer at the UNHCR Branch Office in Kampala. While the incumbent is based at UNHCR, s/he supports the proGreV4 roll-out and information management needs of both CP and GBV Sub Working Groups at interagency level through providing timely and accurate data on protection risks; provision of training; ensuring data and information management standards are met, quality of data is assured and information on the protection risks are comprehensively monitored and analysed.
The incumbent will also closely work with other relevant units such as Registration as well as Information Management Units to ensure all data and information needs are well coordinated, harmonized, and aligned. S/he will be responsible to develop child protection and GBV dashboards and other analytical reports on CP/ GBV from available data management systems including proGres v4, CP/GBV IMS, ActivityInfo and other relevant tools. S/he further ensures the operationalization of proGres v4 CP and GBV modules and the development of data standards at national and field operations. The incumbent will undertake capacity development initiatives to UNHCR and other members of the CP and GBVSWGs on CP GBV modules of v4 as well as on relevant data and information management aspects with an overall aim to improve child protection and GBV data and analysis. For all involved actors, the incumbent will guide existing agency staff as well as train other staff on agency and sector specific information and dashboards. The incumbent is also supporting the monitoring of performance of partners in using of proGres v4 and other data management systems and presenting critical findings at the interagency case management and information management Task Force in Kampala.

Key tasks
• Assist in the implementation and operationalization of the country/operation-specific CP/ GBV Information Management strategy.
• Manage the use, maintenance and technical support to the CP/ GBV/LPP modules of ProGres v4 including planning and oversight of data collection, input and verification; produce standard and ad hoc reports, and ensure ProGres-related data entry activities are reflected in the respective SOPs.
• Respond to report requests from UNHCR staff, local governments, partners, donors and Headquarters with close collaboration with the CP/ GBV Officers.
• Operationalize country-specific common data standards and promote them with partners.
• Compile, aggregate and analyse interagency CP/ GBV data and information elements required to produce standardized information products.
• Support the operation in the analysis of processed CP/GBV and other protection related data and information and perform data quality and consistency control on v4 at interagency level.
• Provide training of staff as well as staff members of implementing and operation partners in relevant aspects of data management and provide other support to end-users of database systems.
• Guide and train CP/GBV and other protection actors on the protection of sensitive data within proGres v4.
• Facilitate the analysis of CP/GBV and other protection data and information
• Share interagency data from v4 and develop information management tools for UNHCR as well as all members of the respective working groups.
• Perform other duties as required
• Essential Minimum Qualifications and Experience:
• University degree in information technology, statistics. demography, social sciences or any related area is required.
• Minimum 3 years of relevant experience with a relevant degree; or 2 years relevant experience with Graduate degree; or 1-year relevant experience with Doctorate degree is required.
• Work experience with UNHCR Registration and Case Management Tool proGres v4 is required.
• Experience with relevant software such as proGres v4, GBVIMS, CPIMS, SPSS, Activity Info, etc is required.
• Experience in data visualization is a requirement is required.
• Good communication skills are required.
• Advanced Excel skills (e.g. pivot tables, functions, etc.) is required.
• Ability to formulate IM-related technical requirements and Operating Procedures is required.
• Experience with handling confidential data and demonstrated understanding of different data collection methodologies is required.
• Fluency in English is required.
• Desirable competencies:
• Previous work experience in the field of protection data management, specifically on CP GBV information management systems is desirable.
• Previous experience in data collection with partners is desirable.
• Experience in the context of partnership building and consensual decision-making is desirable.
• Knowledge of the UN system and the humanitarian community is desirable.
• Experience in web design and software development is desirable.
• Experience with HTML, PHP, ASP and/or Java is desirable.
• Microsoft SQL Server (2005 or later) Certification is desirable.
• Knowledge of Microsoft Access is desirable.
• Proven skills in analysing statistical information and data is desirable.
• Experience on GBV and Child Protection data management is desirable.
• Successful participation in Protection Learning Programme, including GBV and Child Protection is desirable.
• Successful participation in the Operational Data Management Learning Programme is desirable.
• Required Competencies:
• Core Competencies
• Accountability
• Communication
• Organizational Awareness
• Teamwork & Collaboration
• Commitment to Continuous Learning
• Client & Result Orientation
• Managerial Competencies:
• Empowering and Building Trust
• Cross-Functional Competencies:
• Analytical Thinking
• Innovation and Creativity
• Technological Awareness Shortlisted candidates may be required to sit for a test. Only shortlisted candidates will be notified. No late applications will be accepted.
Recruitment as a UNHCR staff member and engagement under a UNHCR affiliate scheme is subject to proof of vaccination against COVID-19.

UNHCR is committed to diversity and welcomes applications from qualified candidates regardless of disability, gender identity, marital or civil partnership status, race, color or ethnic and national origins, religion or belief, or sexual orientation.
Female candidates are encouraged to apply.
UNHCR does not charge a fee at any stage of the recruitment process (application, interview meeting, processing, training or any other fees).
For any inquiries please send an email to
See below for this postion’s Operational Context
Women and children make up over 83% of the refugee population which has always made GBV and Child Protection to be among the highest and most concerning protection risks in the operation. This situation has been further exacerbated by the outbreak of COVID 19, which saw a significant increase in the number of CP and GBV cases with and average increase of 55% in monthly GBVIMS statistics, the most common of these being intimate partner violence.
Despite a significant number of children facing child protection risks, including separation from family members, abuse and neglect in their current care arrangements, or other exposure to harmful traditional practices, UNHCR and partners faced significant challenges in documenting and analysing those trends on child protection given the absence of a harmonized, data and information management system.
Behind this background, UNHCR Uganda has undertaken considerable efforts in rolling out UNHCR¿s global data and case management tool, proGres v4. To date, the Uganda operation presents a unique situation being one of the few countries having rolled out proGres v4 in all field, sub, and country offices for UNHCR and implementation as well as operational partners. proGres v4 is also the sole child protection data management tool in the operation and therefore, in absence of CPIMS or other tools, its use for case management as well as monitoring and analysis is a critical priority for the operation. Please note that the closing date for this vacancy is Wednesday 6 July 2022.

Application procedure

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Date Posted: 2022-07-03