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| MTN Uganda Limited |
Officer – Training job Post
Location: Jobs in Uganda 2021 - 2022
Work Hours: Full-time, 08 hours per day
Salary:
UGX
No. of vacancies: 01
Deadline: 08 March 2022
Hiring Organization: MTN Uganda Limited
Job Details:
Overview
Provide services ranging from conducting needs analyses to the development, delivery and evaluation of training programs that will change people’s behavior to produce desired outcomes for MTN, such as an exceptional customer experience
Main Job Functions:
• Identify individual and organizational training needs through job analysis, staff appraisals and regular consultation with supervisors and managers and the human resources department.
• Design training courses and programs necessary to meet training needs, or manage this activity via external provider(s).
• Manage the delivery of training and development programs.
• Evaluate training and development programs; monitor and review the progress of trainees through questionnaires and discussions with managers.
• Participate actively in product development projects and facilitate product education for all staff and partners, e.g., MTN dealers.
• Organize training venues, logistics, transport, accommodation as required to achieve efficient training attendance and delivery, plus provide training support to other departments as often as is required.
• Arrange for the maintenance of all necessary equipment and materials relating to the effective delivery and measurement of training
Job Requirements (Education, Experience and Competencies)
Education:
• Bachelor’s degree in education, social sciences, computer science, psychology or management science
Experience:
• At least 1 years’ experience in a similar position
• 2 – 3 years’ work experience in a service oriented/ service driven organization
• Experience working in a multi- cultural/multi-national or business environment, and in a Telecommunications company is desirable
Knowledge
• Good understanding of training provision and best practices in the industry; able to keep up to date with developments by reading relevant journals, going to meetings and attending relevant courses
• Proficiency in the use of the internet and varied computer applications and systems, and an awareness of IT accessibility and usability issues. Good understanding of E-learning techniques.
Skills/Physical Competencies
• Well-developed interpersonal skills enabling good working relations with training sponsors, partners, colleagues and participants
• Excellent verbal and written communication skills, plus the ability to write clear reports and keep accurate records
• Good presentation skills, and confidence in facilitating training for individuals or groups
• Strong organizational capability, planning and time management skills ensuring the successful completion of projects
Application procedure
click here to apply
Date Posted: 2022-03-03
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