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| watoto child care |
IT Support Officer job Post
Location: Jobs in Uganda 2021 - 2022
Work Hours: Full-time, 08 hours per day
Salary:
UGX
No. of vacancies: 01
Deadline: 12 March 2022
Hiring Organization: watoto child care
Job Details:
Overview
Key Duties and Responsibilities (but not limited to)
• To contribute to the development of standard operating procedures and forms for ICT and ensure that they are consistently applied.
• To provide support in the design of an effective ICT for the Ministry following trends in the industry.
• To ensure compliance and adherence to ICT policies and procedures.
• To carry out maintenance of the systems infrastructure for the group and maintenance for end-user devices.
• To execute the operational plans for the ICT systems and manage inventory of all assets.
• To ensure user access to applications and systems and resolve network failures in a timely manner.
• To provide first level support to users for IT related problems, record all incidents and follow them up to resolution.
• To review applications in conjunction with users to determine enhancements or new systems.
• To monitor the services provided by external suppliers to ensure that high levels of service are received and maintained as per agreed standards.
• To manage the formalized training program for all users with the aim of raising skills standards and awareness in the use of ICT applications.
• To prepare periodic reports in line with the organization's reporting guidelines to management.
Qualifications, Skills and Experience.
• The applicant for the role should hold at least a minimum of a Bachelor's degree in ICT, or Computer
Science
• Atleast a minimum of two years' working experience in a reputable organisation.
• Should have an industry Certification from either CISCO, Microsoft, or Oracle.
• Previous experience with Microsoft Dynamics will be an added advantage.
• Should be a team player, result oriented, self-motivated and able to work under minimum supervision
Application procedure
All suitably qualified and interested candidates can apply by visiting our website;
1. Website www.watotochurch.com
2. Go to Apply for a job section
3. Under that, view the Job Role and click on the link that reads; Apply
4. Fill out the form that will be open and submit after all sections have been filled.
5. Submit your CV, academic and professional documents, and a cell/pastor's
careers@watotochurch.com (Subject Line: Job Title - First Name, Last Name)
Date Posted: 2022-03-03
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