Service Management Analyst job at Absa Bank


Absa Bank

Service Management Analyst job Post

Location:  Jobs in Uganda 2021 - 2022


Work Hours: Full-time, 08 hours per day

Salary: UGX

No. of vacancies: 01

Deadline: 28 December 2021

Hiring Organization: Absa Bank

Job Details:

Bring your possibility to life! Define your career with us
With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.

Job Summary
The prime responsibility is to take ownership of Incident management processes analysis, providing guidance and support in coordinating Incident & Problem Management, Release Management and User Acceptance Testing for all bank system changes/enhancements.
To provide incident, problem and change management insight through follow ups both In-country and with various support teams and provide periodic reporting on the same.


Job Description
The prime responsibility is to take ownership of Incident management processes analysis, providing guidance and support in coordinating Incident & Problem Management, Release Management and User Acceptance Testing for all bank system changes/enhancements.
To provide incident, problem and change management insight through follow ups both In-country and with various support teams and provide periodic reporting on the same.

Education
Further Education and Training Certificate (FETC): Physical, Mathematical, Computer and Life Sciences (Required)

Application procedure

Apply at: https://absa.wd3.myworkdayjobs.com/en-US/ABSAcareersite/job/Kampala/Service-Management-Analyst_R-15925705/apply 

Date Posted: 2021-12-16

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